Privacy Policy

This Privacy Policy describes how Stellaris Studios ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") who visit our website stellarisstudios.com (the "Site") or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Data Collection

We collect various types of information to provide and improve our services. The types of data we collect include:

  • Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you contact us, request a quote, or subscribe to our newsletter.
  • Usage Data: We collect information about how you use our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us analyze trends, administer the Site, and gather broad demographic information for aggregate use.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Site. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our Site. See our Cookies Policy for more detailed information.
  • Project-Related Information: If you engage us for web design, development, or digital marketing services, we may collect additional information related to your project, such as business information, marketing goals, and website content.

2. Data Usage

We use the collected data for various purposes, including:

  • Providing and Maintaining Our Services: We use your information to operate, maintain, and improve our Site and services.
  • Communication: We use your contact information to respond to your inquiries, provide customer support, and send you updates, newsletters, and promotional materials. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions provided in the email.
  • Personalization: We use your data to personalize your experience on our Site, such as recommending content or services that may be of interest to you.
  • Analytics: We analyze usage data to understand how our Site is used and to identify areas for improvement.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
  • Project Execution: If you are a client, we use your project-related information to effectively deliver the web design, development, and marketing services you've requested.

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect sensitive data transmitted over the internet.
  • Firewalls: We use firewalls to prevent unauthorized access to our systems.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Employee Training: Our employees receive regular training on data privacy and security best practices.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies Policy

Our website uses cookies to enhance user experience. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Here’s an overview of how we use cookies:

  • Types of Cookies: We utilize both session cookies (which expire when you close your browser) and persistent cookies (which remain on your computer for a set period).
  • Purposes of Cookies: Cookies help us to remember your preferences, understand how you interact with our website, and ensure its proper functioning.
  • Your Consent: By using our website, you consent to our use of cookies in accordance with this policy.
  • Managing Cookies: You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work. You can manage your cookie preferences directly through your browser settings.
  • Third-Party Cookies: We may use third-party services, such as Google Analytics, that also use cookies. These cookies are governed by the privacy policies of the third-party providers.

For detailed information, please refer to our separate Cookies Policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Specifically, we retain personal information as follows:

  • Contact Form Data: Data submitted through our contact form is retained for 12 months for customer service purposes.
  • Newsletter Subscribers: Email addresses of newsletter subscribers are retained until the subscriber chooses to unsubscribe.
  • Project-Related Data: Data associated with completed projects is retained for up to 5 years for archival purposes and potential future collaborations.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, providing our services, or conducting our business, such as hosting providers, payment processors, and marketing automation platforms. We ensure these providers comply with industry standard privacy practices.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if we are required to do so by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

7. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at privacy@stellarisstudios.com. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Stellaris Studios
Attn: Privacy Officer
123 Innovation Drive, Suite 200
New York, NY 10001
Email: privacy@stellarisstudios.com
Phone: (212) 555-0123

We have appointed Elias Thorne as our Data Protection Officer, who can be contacted at the email address provided above.

Effective Date: October 26, 2023